Saturday, June 28, 2008

My Dedicated Server Provider Makes My Life Very Difficult

By Ricardo d Argence

Dedicated servers are really all about support nowadays. I was glad when my dedicated server provider wrote to me the other day, so I could explain to him what my problems where.

Subject: Message from your dedicated server provider. ID# 1066019. From: Michael Leven.

Hi. I'm just checking in to see how things are going at Liquidweb. Tell me how things are turning out for you, and if there's something I can help with, please let me know. I would like to extend my gratitude in advance for your time.

Sincerely, Michael. Technical Sales Engineer.

Subject: Re: this message is being provided by your dedicated server provider. ID# 1463021. From: Ricardo d Argence.

Hello Mike, my deepest gratitude for intitating communcations with myself. Liquidweb has proven to be problematic for me, unfortunately. I'll tell you about my issues.

Just the other day one of my servers needed a ram upgrade. I submited a ticket and the ram was installed under 1 hour. 1 hour! I had to stare at the computer screen for the rest of the day doing nothing! Once, one of my technicians erased a client's site by mistake, and support had it restored in 20 minutes! The client didn't even noticed! Where's the rush?

I must be getting old! My pals all talk about about their everyday issues with their providers and clients at work. When they inquire about work, the only thing I can say is a meek "fine, now that I'm with liquidweb". I believe that I am beginning to annoy them. I need to hear your issues so that I have something to talk about!

My girlfriend is surprised I can spend so much time with her and loves the attention. Now I can't hide saying "I have a server that crashed and have to work on it." She doesn't believe me anymore (it was a mistake to show her the Heroic support guarantee). I am running out of movies to see and places to tak her to eat. How much is she paying you?

I need the extra adrenaline high so I have taken up car racing, boxing and rock climbing just to avoid flat lining! I have so little stress that I'm running the risk of becoming a Tibetan monk! Hopefully, you can help me before things grow dire. Now, please accept my excuses as I have to catch a plane. My life has been pretty boring lately, so I think I'll try jumping from a perfectly good airplane.

Regards, Ricardo.

About the Author:

0 Comments:

Post a Comment

<< Home